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REPAIR / RETURN POLICY

Missing item or any discrepancy must be reported within 7 days upon receiving merchandise.

Return for Warranty Repair

  1. Item may be returned for repair without charge, under warranty, for up to ONE YEAR (calendar date) from this date of the invoice unless otherwise stated on the invoice.  The warranty is non-transferable.  Sans Digital makes no guarantee of compatibility and does not guarantee items which are used for any purpose other than those specified in its accompanying instruction manual  All returns must be authorized by Sans Digital’s RMA Department.  Be sure to write the RMA number clearly on the shipping label and enclose a copy of the original invoice.
  2. For items that are phased out, or for which no replacements are available, or which are irreparable, Sans Digital will issue credit equal to a proportion of the original purchase value as follows: 12 – months has been purchased x 100% / 12.

Return for Credit

  1. Returns are accepted within the first 30 calendar days from the date of the invoice.  Merchandise returned for credit is subject to a 20% restocking fee.
  2. Prior to returning any merchandise to Sans Digital, please contact Sans Digital’s RMA department to obtain authorization for the return.  Sans Digital’s RAM department will process the necessary paperwork and issue a RMA number which must be clearly displayed on the shipping labels on all retuned boxes.  Returned goods must be shipping in their original boxes and packing materials with a copy of the original invoice enclosed.  All manuals, cables, diskettes, and accessories originally shipped must be included with the product and sellable condition.  Otherwise, the credit will be deducted accordingly.  Returned merchandise will not be accepted without an authorized RMA number.
  3. The RMA number is good for 15 days.  After 15 days, the RMA number is no longer valid and a new number must be obtained by contacting Sans Digital.
  4. All RMA products will be shipped back by prepaid ground freight service.  However, priority deliver of replaced products can by arranged if the requester is willing to pay the freight charged.
  5. Please allow 3-4 weeks for refund processing.
  6. No refund or credit returns will be issued after 30 days from the date of the invoice.  No exceptions.

Order Cancellation or Refusal
All order cancellations must be received by Sans Digital prior to shipment.  Otherwise, merchandise refused or returned is subject to a service fee and shipping costs.

 

PRIVACY POLICY

Your private and personal information is protected with SansDigital.com
SansDigital.com is dedicated in protecting your personal information. SansDigital.com does not share nor sell lists, ensuring your security and privacy. Information provided to us is within our strict confidential policy of security. SansDigital.com collects personal information, such as your e-mail address, name or telephone number. This information is used by SansDigital.com for communication with our customers, tomaintain quality of the services we provide, and to provide general statistics regarding use of our systems.

Financial information
You are asked to provide financial information for the sole purpose of extending credit or processing your order via credit card or select payment method. This data is used within financial institutions as a normal course of doing business and for no other purpose.

Cookies
SansDigital.com uses cookies in order to secure and confirm your information when logging into partner access with your private login name and password. We do not use this information for any other purpose.

E-mail Promotions

SansDigital.com provides customers with promotional announcement for savings, rebates, tech shows and product launches, these announcements can be stopped at any time by replying with “Remove” in the subject line. We do not sell these e-mail lists to any of our business partners for any reason.

DISCLAIMER

Content on the SansDigital.com Web site is for informational purposes only. Contact your
SansDigital.com representative for verification of prices, specials, and promotions. All orders are subject to SansDigital.com Terms and Conditions. Should the terms of your choice be different, SansDigital.com terms and conditions will govern. SansDigital.com and SansDigital.com logo are trademarks used under license by SansDigital.com. Entire contents copyright 2006 by SansDigital.com. All rights reserved. All other trademarks are the property of their respective companies. Certain links will allow you to leave SansDigital.com Web site. The linked sites are not under the control of SansDigital.com, and SansDigital.com is not responsible for the content and security of any linked site or any link contained in a linked site, or any changes or updates of such sites. SansDigital.com is not responsible for any other form of transmission received from any linked site and does not imply endorsement of the site bySansDigital.com. SansDigital.com makes no warranty expressed or implied with respect to the accuracy of the information, including prices, product editorials, product specifications or advertising. All manufacturers’ suggest pricings are subject to change without notice.